Shipping Policy

Once the order is placed, allow 1 to 2 business days to be shipped. If an item is no longer available you will be refunded. If the item is delayed we will give you the option of canceling or waiting.

Standard delivery orders are shipped via USPS or another carrier. An email will be sent to you with the tracking number and expected date of delivery.

Once an order is processed, you will receive two emails. The first confirms your order is processed and the second confirms shipping information.

By ordering through this website you acknowledge you have read and agree to the terms of service.
Returns

30-Day Return Policy

To assist Customers with returns, the Company has established the following procedures, which apply to all returns for refund, repurchase or exchange:

  • All merchandise must be returned to the Company by the Customer who purchased it directly from the Company.
  • The return must be accompanied by:
    • The original packing slip and/or order number; and
    • The unused portion of the product in its original container.
  • Proper shipping carton(s) and packing materials should be used in packaging the product(s) being returned for replacement. Customers should use the best and most economical means of returning the package.
  • All returns must be shipped to the Company with the shipping pre-paid.
  • The Company does not accept shipping-collect packages (C.O.D.). The risk of loss in shipping for returned product is solely on the Customer.

If any returned product is not received by the Company’s distribution center, it is the responsibility of the Customer to trace the shipment. If the returning items are not received by the Company within 30 days from the initial return request, the return will be void.

If you have any questions about an item, please feel free to get in touch before you purchase. Any questions or concerns can be sent to shipping@everra.com